Chick-fil-A Employee Sprints Along Busy Road To Chase Down Customer Who Forgot Food


At Chick-fil-A, employees are known to go the extra mile to serve their customers. Just try to say thank-you to a Chick-fil-A employee, and you’ll get the standard response: my pleasure.

In recent months, the fast-food chicken chain has been in the news for an abundance of reasons. Over Memorial Day weekend, some locations set up a Missing Man Table in their dining rooms, as a way to honor fallen veterans.

During prom season, a Chick-fil-A manager in Florida helped one of his employees find the perfect date. And in Lubbock, Texas, one employee held onto a regular customer’s forgotten change for a month, until she returned to the restaurant and he was able to place the change back in her hand.

The latest Chick-fil-A goodwill chapter takes us to a location in Midlothian, Virginia. A motorist saw a uniformed employee sprinting down a busy road in pursuit of a customer.

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The motorist, Bryan Ware, took a video of the unusual scene. It showed the employee clutching a paper bag, racing to catch a customer before it was too late.

“While pulling out of Starbucks, I saw this employee running from Chick-fil-A full speed,” Ware captioned the video. “Apparently, a customer forgot a bag and he chased the car about 500 yards to make sure they got the meal.”

The employee succeeded in reaching the vehicle before it drove away. The bag of food was handed off, and the winded employee waved goodbye, satisfied with another day’s hard work.


Social media users gushed with pride over the employee’s example of quality service. Many said they weren’t surprised — Chick-fil-A is always going above and beyond for customers.

“Probably had his extra sauce (free of charge) extra napkins, the fries were probably still hot and nicely tucked in the cardboard box!” wrote one Facebook user. “Chick-fil-A treats you like family.”

“They treat you better (than family),” joked another user. “Because not one of my family members (would be) running to my car with some food.”

As of Friday afternoon, the mystery employee has not been identified. But the social media universe is pretty much in agreement that when he handed over the food, he managed a smile, along with an exhausted, “my pleasure.”

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A graduate of Grand Canyon University, Kim Davis has been writing for The Western Journal since 2015, focusing on lifestyle stories.
Kim Davis began writing for The Western Journal in 2015. Her primary topics cover family, faith, and women. She has experience as a copy editor for the online publication Thoughtful Women. Kim worked as an arts administrator for The Phoenix Symphony, writing music education curriculum and leading community engagement programs throughout the region. She holds a degree in music education from Grand Canyon University with a minor in eating tacos.
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Phoenix, Arizona
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