Lifestyle & Human Interest

Walmart Plans To Revamp Stores, Inspired by Airport Terminals


Walmart is getting inspiration from the airport terminal as it revamps the layout and signage of its stores to speed up shopping and better cater to smartphone-armed customers.

The nation’s largest retailer, based in Bentonville, Arkansas, said that the look, which includes signs with bold dimensional typeface spotlighting sections, is currently in one store.

It will be rolled out to 200 stores by early next year, with plans to add another 800 stores by early 2022.

Walmart says it was working on a new store layout a year ago.

But the pandemic accelerated those efforts as customers are increasingly focused on contactless shopping amid safety concerns.

PGA Tour Golfer Dies a Day After Suddenly Withdrawing from Tournament

“We were inspired by airport wayfinding systems as best-in-class examples of how to navigate large groups of people,” Janey Whiteside, executive vice president and chief customer officer at Walmart’s U.S. division, said in a corporate blog.

As part of the overall signage, the exterior and interior of the stores will reflect the Walmart app icon.

As customers enter the store, they will see colorful iconography and a store directory that encourages them to download and use the Walmart app while they shop.

Do you shop at Walmart?

It says its aisles will feature letter and number combinations to guide customers from phone to products.

It’s also featuring dedicated sections within the store for toys, baby products and other areas.

Shoppers who don’t use their smartphones for shopping will still benefit with the bigger signs, which will help them find items, Whiteside noted.

[jwplayer pSlbNv05]

The Western Journal has reviewed this Associated Press story and may have altered it prior to publication to ensure that it meets our editorial standards.

Truth and Accuracy

Submit a Correction →

We are committed to truth and accuracy in all of our journalism. Read our editorial standards.

, , ,
The Associated Press is an independent, not-for-profit news cooperative headquartered in New York City. Their teams in over 100 countries tell the world’s stories, from breaking news to investigative reporting. They provide content and services to help engage audiences worldwide, working with companies of all types, from broadcasters to brands. Photo credit: @AP on Twitter
The Associated Press was the first private sector organization in the U.S. to operate on a national scale. Over the past 170 years, they have been first to inform the world of many of history's most important moments, from the assassination of Abraham Lincoln and the bombing of Pearl Harbor to the fall of the Shah of Iran and the death of Pope John Paul.

Today, they operate in 263 locations in more than 100 countries relaying breaking news, covering war and conflict and producing enterprise reports that tell the world's stories.
New York City