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Internet Charmed by Caring Postal Worker Captured on Doorbell Cam

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Good customer service isn’t hard to find. But excellent, above and beyond customer service? Now that’s something we all certainly hope to encounter.

One mail carrier did just that and made a homeowner’s day. A video uploaded to Reddit shows the mailman speaking with Karissa Basalyga through Ring.com, a doorbell security camera and app.

In the video, Basalyga can be heard speaking to the all-around nice guy. “Hey, we’re not home,” the homeowner begins.

“OK, I’m gonna take it back to the office,” the postal worker says, speaking of the package in his hands. “It’s from your Uncle Michael.”

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But this guy doesn’t stop at kindly informing Basalyga where the package came from. He takes his kindness a step further and explains why he doesn’t want to leave it out in the open.

Even though Basalyga ensures the man he can go ahead and just “leave it” on the porch, he lowers his voice and asks if it would be OK to put it in the recycling bin.

Watch their entire encounter unfold. He didn’t have to take so much time, but his dedication to his job will melt your heart.

Mailman has a unique approach to combatting package thieves. Thanks USPS! from r/videos

The interaction has gone viral, and it’s clear to see why. This guy needs to come to my neighborhood. We could use a kind soul like his.

“Hands down, he is awesome.” Basalyga told Inside Edition. “I don’t think I’ve ever had a mailman take such care, intentional care, with a package.”

It turns out the package from Uncle Michael contained some old coins. Thank goodness the man didn’t leave the package out, otherwise porch pirates might have taken the family gift.

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It’s sad we live in a world where package swiping is a normal and expected occurrence. Thankfully, this mailman cared enough to handle the situation as if the package were his own.

Well done, Mr. Postman, whoever you are. May you be blessed for your thoughtfulness and compassion toward others.

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Sarah Carri is an avid reader and social media guru with a passion for truth and life. Her writing has previously been published in print and online by Focus on the Family and other well known media outlets. Her experience in ministry and Disney entertainment gives her a unique perspective on such topics.
Sarah Carri is an avid reader and social media guru with a passion for truth and life. Her writing has previously been published in print and online by Focus on the Family and other well known media outlets. Her experience in ministry and Disney entertainment gives her a unique perspective on such topics.

Sarah's experience as a successful working stay-at-home mom and business owner has given her the chance to write and research often. She stays up to date on the latest in entertainment and offers her views on celebrity stories based on her wide knowledge of the industry. Her success as a former preschool teacher and licensed daycare provider lend to her know-how on topics relating to parenting and childhood education.

Her thoughts on faith and family issues stem from home life and ministry work. Sarah takes time to attend workshops and classes annually that help her to improve and hone her writing craft. She is a graduate of the Institute of Children's Literature program and her writing has been acclaimed by ACFW and ECPA.
Education
Institute of Children's Literature, Art Institute of Phoenix (Advertising), University of California Irvine (Theater), Snow College (Early Childhood Education)
Location
Arizona
Languages Spoken
English
Topics of Expertise
Entertainment, Faith




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