Burger King, which was founded in 1953, found itself in the center of a class action lawsuit. The fast food giant was accused of overcharging customers.
Although the chain denies any wrong doing, they settled the lawsuit and are now offering refunds to those customers who were overcharged.
Burger King Corporation shared a press release on Dec. 22, 2017 with details about the settlement and instructions on how to claim a refund.
But the court date won’t be until April 3, 2018 to determine if the settlement was fair in the court’s eyes.
The lawsuit stems from customers who were overcharged while purchasing Croissan’wich breakfast sandwiches using a buy-one-get-one-free coupon. BK was accused of inflating the prices of the sandwiches who were using the coupons in order to make more money.
Koleta Anderson of Maryland first filed the suit in May of 2017. Anderson claims she noticed the pricing discrepancy after using the coupon and was charged $3.19 pre-tax.
But when she purchased the same sandwich without a coupon, her total was only $2.16 pre-tax.
She also claims this happened at several other locations where she attempted the exact same purchases.
The lawyer she hired used an investigator to back Anderson’s claims and came up with the same results. Still, BK denies any wrong doing despite settling the lawsuit.
Because of the settlement, anyone who purchased “purchased two or more modified Croissan’wich breakfast sandwiches (without egg, cheese and/or a meat) from a Burger King restaurant, redeemed a BOGO coupon in connection with the purchase, and paid more than the amount that restaurant was charging at the time for a single, unmodified, higher-priced Croissan’wich” can claim a $5 cash payment or a $2 gift card.
Customers who have receipts of proof of purchase can claim the $5 cash refund for each eligible receipt. A $2 gift card option is offered to those with or without receipts.
A valid claim form must be submitted by Jan. 19, 2018 via the settlement website BK’s law office has set up.
Burger King also stated that employees have “implemented corrective changes at the point of sale.”
It does make you wonder, if BKC claims they did nothing wrong, then what corrective changes did they actually make?
Regardless, the settlement is to right a wrong.
Let’s just hope it doesn’t happen again. I will certainly be checking my receipts more closely going forward, everywhere I dine.
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