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Amazon's 'Technical Error' Exposes User Information Just Before Biggest Shopping Day of the Year

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Amazon kicked off some of America’s most intense shopping days on Wednesday by telling an undisclosed number of customers that their names and addresses were visible on the company’s website.

Amazon didn’t make an announcement of the problem. Instead, it emailed users it believes are affected that a “technical error” made their names and email addresses visible, The Verge reported.

Amazon did not reveal how many customers were affected, CNBC reported. Amazon did not explain how the information was made visible.

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As of Wednesday morning, the only way a customer could know if they were affected was if Amazon contacted them by email.

Amazon said that neither its website nor any of its systems had been breached and that it has “fixed the issue and informed customers who may have been impacted.”

Do you think Amazon is hiding something about this incident?

Amazon told media seeking further details that it would not provide any additional details beyond its statement.

The messages tell users the error has now been fixed and they do not need to change passwords.

That was small comfort to many who posted about the incident on Twitter.

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In its reporting, The Verge offered a caution.

“However, the information exposed still presents dangers for customers: It puts them at risk of phishing attacks, and it could allow hackers to attempt to reset their accounts,” it wrote.

The site TechCrunch found Amazon’s response lacking.

“Amazon’s reticence here puts those impacted at greater risk. Users don’t know which of Amazon’s sites was impacted, who their email address could have been exposed to, or any ballpark figure of the number of victims. It’s also unclear whether it has or plans to contact any government regulatory bodies,” it wrote.

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Jack Davis is a freelance writer who joined The Western Journal in July 2015 and chronicled the campaign that saw President Donald Trump elected. Since then, he has written extensively for The Western Journal on the Trump administration as well as foreign policy and military issues.
Jack Davis is a freelance writer who joined The Western Journal in July 2015 and chronicled the campaign that saw President Donald Trump elected. Since then, he has written extensively for The Western Journal on the Trump administration as well as foreign policy and military issues.
Jack can be reached at jackwritings1@gmail.com.
Location
New York City
Languages Spoken
English
Topics of Expertise
Politics, Foreign Policy, Military & Defense Issues




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