Amazon Package Didn't Show Up? Some Postal Workers Claim They Were Faking Deliveries
Recently, streaming-video ads have featured Amazon’s signature singing box. If you haven’t seen it, the company’s swoosh-like logo widens into the outline of a happy mouth.
The mouths, which adorn every box that Amazon ships, croon along in a happy chorus. It’s easy to see why the gargantuan retailer greenlit the campaign.
Amazon sells and ships just about everything you could ever want worldwide. But for some, reports out of Utah last year turned that grin into a growl.
According to KSTU, some workers with the Utah Postal Service weren’t actually delivering those Amazon packages. At least, they weren’t delivering them like they were supposed to.
The problem began the week of Nov. 18, 2017. Residents of Herriman, Utah, noticed that their notifications from Amazon said that their packages had been delivered.
The problem, though, was that they didn’t actually have their purchases in hand. It would take two or three additional days for the purchase to show up.
Herriman resident Joy White was irked by the delay. “Where’s my package?” she asked KSTU.
“I think it’s really ridiculous. They say that it’s delivered, and it’s not.” The answer she and other residents got surely surprised them.
Another KSTU report said an anonymous postal worker came forward with a shocking story.
According to this individual, the postal service had been scanning the packages — but not delivering them. Why? They simply didn’t have enough resources to make timely deliveries.
“The entire Post Office is struggling this time of year, everybody struggles,” the whistleblower said. “But the other stuff that goes on there, it’s all a Herriman and Riverton issue. …
“They’re getting scanned as delivered, so that it looks like they’re delivered when their bosses downtown, or the regional bosses, or Amazon says, ‘Yes, this office is meeting their quota.’ It looks like it was delivered and they don’t have to hear from their boss saying, ‘Why didn’t you get 100 packages delivered today?’ …
“There are routes that don’t get delivered, the entire routes don’t get delivered in a day. So, yes: Your mail is being delayed.”
Customers commenting on social media said they’d seen similar delays in states such as Ohio, Illinois, Florida, South Carolina and California.
For the Postal Service’s part, it issued a statement saying, “The Postal Service takes allegations such as these very seriously. However, the information available to us indicates there is no merit to the claims raised in the article.”
Amazon sometimes uses independent contractors to deliver packages, so as the holiday season ramps up this year, shoppers will hopefully find themselves with their packages in hand on the day they are marked as delivered.
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