Lib Outrage Imminent as Chick-fil-A Named Top US Restaurant... For the Fourth Year in a Row


The chicken sandwich that the left loves to hate is apparently the same one America loves to love.

The left is out of touch again. Oh, well — more delicious waffle fries for me.

For the fourth year in a row, Chick-fil-A was named the top limited service restaurant chain in the country on the American Customer Satisfaction Index, according to Forbes.

And the ACSI is no small survey, as its results are the aggregation of input from more than 23,000 respondents. Wearing the crown of customer satisfaction has made a definite impact on the fast-food restaurant’s revenue.

According to Forbes, Chick-fil-A “generated more than 10.4 billion in sales and leapfrogging Taco Bell and Subway for the No. 3 spot in the industry.”

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And it did that while only being open six days a week. Chick-fil-A closes on Sundays out of respect for the day of worship. “Closing our business on Sunday, the Lord’s Day, is our way of honoring God and showing our loyalty to Him,” Chick-fil-A founder Truett Cathy wrote in his book “Eat Mor Chikin: Inspire More People.”

Do you eat Chick-fil-A?

Although the restaurant didn’t score as high as it did last year — its tally dropped from 87 to 86 — it “still looms large over its closest competition on the consumer satisfaction scale, outpacing ‘all other restaurants’ at No. 2 with a score of 82, and Panera at No. 3 with a score of 81,” Forbes reported.

The chain’s high quality and unwavering commitment to its mission has brought it both fans and detractors.

“Despite some pushback against their values, @ChickfilA has been named America’s favorite restaurant chain for the 4th year in a row,” Rev. Franklin Graham tweeted. “I’m not surprised! Congratulations Chick-fil-A!”

And he’s not the only one who feels that way. At the time of writing this article, Graham’s congratulatory tweet had more than 16,000 “likes.”

Cody Alcorn, a journalist with FOX Carolina, tweeted: “Despite who you LOVE quit hatin’ on @ChickfilA. You know you slide in the drive-thru regardless of what you post. ?? #thosewafflefriestho.”

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“Even if their food wasn’t great — which it is — they have by far and away the best customer service of any fast food restaurant,” Chris Sadeghi, a news reporter from Dallas, wrote. “A little bit of pride in your work goes a long, long way.”

So, don’t sweat the haters, Chick-fil-A. Just keep serving me those smiles and hot chicken sandwiches. It will be “my pleasure” to stay a fan.

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G.S. Hair is the former executive editor of The Western Journal.
G.S. Hair is the former executive editor of The Western Journal and vice president of digital content of Liftable Media.

After graduating law school from the Cecil C. Humphries School of Law, Mr. Hair spent a decade as an attorney practicing at the trial and appellate level in Arkansas and Tennessee. He represented clients in civil litigation, contractual disputes, criminal defense and domestic matters. He spent a significant amount of time representing indigent clients who could not afford private counsel in civil or criminal matters. A desire for justice and fairness was a driving force in Mr. Hair's philosophy of representation. Inspired by Christ’s role as an advocate on our behalf before God, he often represented clients who had no one else to fight on their behalf.

Mr. Hair has been a consultant for Republican political candidates and has crafted grassroots campaign strategies to help mobilize voters in staunchly Democrat regions of the Eastern United States.

In early 2015, he began writing for Conservative Tribune. After the site was acquired by Liftable Media, he shut down his law practice, moved to Arizona and transitioned into the position of site director. He then transitioned to vice president of content. In 2018, after Liftable Media folded all its brands into The Western Journal, he was named executive editor. His mission is to advance conservative principles and be a positive and truthful voice in the media.

He is married and has four children. He resides in Phoenix, Arizona.
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