Share
News

Despite Outrage, Chick-fil-A On Track To Top the Fast-Food Industry

Share

To some politicians, Chick-fil-A is controversial, with officials in places from San Antonio to Buffalo, New York, attacking the fast-food franchise for not keeping with the drumbeat of liberal ideology.

But to consumers, Chick-fil-A is increasingly becoming their choice for delicious fast food and excellent customer service, as shown by its move into the No. 3 spot in America among restaurant chains, according to Nation’s Restaurant News.

The publication said Chick-fil-A, despite being closed Sundays, racked up $10.46 billion in sales in 2018, leaving it trailing only Starbucks, at $20.49 billion, and McDonald’s, which topped the list at $38.52 billion.

Trending:
'Holiday Nightmare Comes True' When Man Makes Strange Discovery in a Ravine on His Property

Subway was fourth on the list, followed by Taco Bell in fifth place and Burger King in sixth place. Wendy’s, Dunkin’ Donuts, Domino’s and Panera Bread rounded out the top 10 list.

In its ranking based on 2017 sales, Chick-fil-A had been in seventh place.

Some experts said the chain’s growth is not ready to stop.

“Can they double that? I think that is a very reasonable goal for them,” Equity Research founder Mark Kalinowski told Business Insider.

Do you think Chick-fil-A makes great food?

“I would be surprised if they didn’t double that in the not-too-distant future. Can they reach $30 billion? I think that’s also a realistic goal if you give them enough time. And that should put them ahead of Starbucks,” he said.

Kalinowski said last year that Chick-fil-A is “the restaurant competitor with which McDonald’s … should most concern itself — and by extension, investors should, too.”

In its analysis of the chicken chain’s success, The Wall Street Journal said the secret is in the menu. While other fast-food chains make major menu overhauls, Chick-fil-A has kept its focus on chicken sandwiches.

“We’ve been pretty consistent in how, over multiple decades, we’re going to take it slow and steady,” Mark Moraitakis, a Chick-fil-A senior director, said. “It’s paid off for us.”

The Journal noted that Chick-fil-A averages about 12 menu changes a year since 2010, as opposed to an average of 49 by McDonald’s and 37 by Burger King.

Related:
Ted Cruz Blames Biden for 'Destroying America' Over Chick-Fil-A Shortage

Chick-fil-A has about 2,400 restaurants, roughly double its 2007 numbers, and goes from coast to coast — despite efforts in places such as San Antonio and Buffalo to bar the chain from local airports because of its supposedly “anti-LGBTQ behavior.” Officials in both cities pointed to Chick-fil-A’s donations to Christian charities such as the Salvation Army, the Fellowship of Christian Athletes and Paul Anderson Youth Home, which were described as “discriminatory.”

The company, which embraces traditional Christian values, has been targeted by liberal activists since Chief Executive Dan Cathy said he opposed same-sex marriage in 2012.

A Facebook page exists to rally those who want to boycott the chain. But even some critics hedge when it comes to the food.

Others say the company’s Christian values are just as important to its success as its great food and service.

However, one analyst said most customers care only about what happens in the restaurants where they go to eat.

“It does look like most consumers, for the most part, are looking the other way,” said Jeff Farmer, a restaurant analyst at Gordon Haskett Research Advisors.

Musician Bradley Ackerman of Nashville, Tennessee, was among those to praise Chick-fil-A’s customer service.

“The wait is never too long. My order is never wrong,” Ackerman told The Journal.

Truth and Accuracy

Submit a Correction →



We are committed to truth and accuracy in all of our journalism. Read our editorial standards.

Tags:
, , , ,
Share
Jack Davis is a freelance writer who joined The Western Journal in July 2015 and chronicled the campaign that saw President Donald Trump elected. Since then, he has written extensively for The Western Journal on the Trump administration as well as foreign policy and military issues.
Jack Davis is a freelance writer who joined The Western Journal in July 2015 and chronicled the campaign that saw President Donald Trump elected. Since then, he has written extensively for The Western Journal on the Trump administration as well as foreign policy and military issues.
Jack can be reached at jackwritings1@gmail.com.
Location
New York City
Languages Spoken
English
Topics of Expertise
Politics, Foreign Policy, Military & Defense Issues




Conversation

Notice: Due to threatened de-monetization, we have temporarily removed commenting while we build a long-term commenting solution that allows you to voice your opinion freely and allows us to continue to publish the news fearlessly and cover topics that you care about. If you would like to personally partner with The Western Journal to help us continue publishing while under relentless assault by Big Tech, please visit our subscription page here. We encourage you to share this article and discuss with your friends.