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Owner Has Perfect Response After Rude Customer Complains About Special Needs Employees

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When a customer complained to Amanda Cartagine — the owner of a Greenville, South Carolina, Pizza Inn — that she needed to make people aware that she employed special needs employees, she knew exactly how to respond.

Cartagine decided that she would indeed notify her customers that she employed special needs workers, but with a little bit of a twist.

She hung a sign on the door of her restaurant informing her clientele that she hires “all of God’s children,” according to WHNS.

For Cartagine, her staff is like family to her. She loves them all and knows exactly what they bring to her restaurant.

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“If you have the patience to let them take their time and learn at their pace, when the light bulb comes on, they are unstoppable,” she said to WYFF 4.

So she just couldn’t accept the rudeness of one customer telling her any different.

The sign on her restaurant door proudly stated, “We are proud to be an equal opportunity employer and hire all of God’s children.”

The sign has made its way around social media and has gained the attention of her other customers.

As much as 63 percent of Cartagine’s staff have special needs — something that she won’t be changing anytime soon.

“If he is not OK with that, then I’m OK with him not coming back,” said Cartagine. “That’s a dollar that I don’t need.”

Cartagine said that she hopes her sign is a lesson to all to be more accepting of people from all walks of life.

“I want to be able to communicate in a way that is not overly rude but gets my point across,” Cartagine told WHNS.

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“It was the first thing that came to my mind,” she added.

Cartagine, we applaud your response to this out-of-line customer as we couldn’t have said it any better ourselves.

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Dawn is a writer from Milwaukee who loves the art of crafting copy. She has experience in marketing and worked as editor-in-chief of a monthly B2B magazine where she honed her writing skills. No matter the topic or audience, she has a story to tell.
Dawn is a writer from Milwaukee who loves the art of crafting copy. She has previously worked in marketing and as as editor-in-chief of a monthly B2B magazine where she honed her writing skills. She enjoys the art of captivating readers and making them come back time and time again for more. No matter the topic or audience, she has a story to tell. Whether it’s an article, newsletter, news release or web content, she's done it.
Birthplace
Milwaukee
Nationality
American
Education
BA, University of Wisconsin - Whitewater
Location
Waukesha, Wisconsin
Languages Spoken
English
Topics of Expertise
Construction, Agriculture, Mining, Power Generation, Automotive




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